ebook
Le saviez vous ?
Lisez votre e-book sur ordinateur, tablette et mobile grâce aux applications :
Coups de cœur Cultura
Tous les passeurs de culture peuvent partager leurs découvertes !
Tu as aimé ce produit ? Partage dès maintenant ton coup de coeur :
**Customer Relationships as Strategic Business Assets** is a practical CRM training manual for business owners, managers, sales teams, service professionals, and students. It explains how to improve customer retention, loyalty, revenue, complaint handling, customer data, follow-up, and long-term value through professional, human-centred CRM practice.
