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Behind every five-star hotel there is one phase that quietly decides its entire future: risk management. In luxury hotel development you don't win by building well—that's assumed—but by what you anticipate. Drawing on three decades directing high-end projects across seven countries, Agustín Millán turns risk management into a practical, no-nonsense discipline.
From feasibility to opening, the book walks the full project lifecycle and shows, at every phase, where risks are born, how to catch them early, and which tools defuse them before they cost money, time, or reputation. It includes a foundational chapter (the process, the probability-and-impact matrix, tolerance thresholds, and the four risk responses: mitigate, avoid, transfer, and accept), 28 original diagrams that explain each concept at a glance, and real tools of the trade: due diligence, EVM, fast-track, commissioning, hold points, global supply-chain management, and more.
A reference guide for developers, project managers, operators, and any professional who wants to protect the promise of capital and brand behind every great hotel.
From the Hospitality Series by Agustín Millán.
