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Coups de cœur Cultura
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This book discusses the interrelationship between bias and conflict and suggests various approaches to avoid or reduce the potentially negative effect of bias in conflict situations. The scope of this book considers four types of bias based on their source, examines four core biases that affect judgment and that are pervasive in conflict situations, and suggests ways of avoiding and reducing bias, including techniques to minimize conflict and ameliorate bias in dispute resolution settings.
